Prerequisites

It is important that the following prerequisites have been fulfilled before installation:

• The hardware and software that is used are of versions supported by the software to be installed. For information about supported versions of Operating Systems, Browsers, Databases, Java and hardware requirements, please refer to the Orchestra Platform Overview document, found on Qmatic World. Also, see “Supported Platforms” .

• All necessary hardware is installed with a supported version of the OS and database (if needed).

• All cabling is in place.

• The software to be installed is available.

• A network of suitable capacity must be in place.

For more information, see “Bandwidth Requirements” .

• If you are using CentOS, please read through “Installation Note - CentOS” before starting.

• If you will be installing Orchestra Business Intelligence, see“Orchestra Business Intelligence” .

• If you will be installing Mobile Connect, see “Installation Note - Mobile Connect” .

• If Oracle or Microsoft SQL Server is used as database, database must be up and running.

For more information about Oracle parameters, that might need tuning, please read “Tuning of Oracle Parameters” and for PostgreSQL parameters that might need tuning, please read “Tuning of PostgreSQL Parameters” .

• If you are using Microsoft SQL Server, the following settings must be applied to the installation:

• the TCP/IP protocol (and port number)

• SQL Server and Windows Authentication mode must be enabled.

• If you will be using named instances, you need to run the installation in silent mode, using the command install.bat -s for Windows, or install.sh -s for Linux.

Supported Platforms

The following matrix shows which platforms that are currently supported. For more information, please see the Orchestra Platform Overview document, on Qmatic World.